KLM Airlines Almaty Office in Kazakhstan

A flight without stress is comforting, allowing you to begin your trip with ease and no trouble. That’s the experience KLM Airlines always tries to offer, not just in the air but from the beginning of your trip. This is where KLM Airlines Almaty Office in Kazakhstan comes into picture. The professional staff there handles all your travel needs. They make sure that you witness a smooth and hassle-free flight.

This airline may also have city offices in your country. These offices can provide in-person support for booking flights, to manage reservations, and answering questions about your trip. This article will help you understand what concerns they handle, along with their contact and other information.

KLM Airlines Almaty Office Address Details

Address: 31 Nauryzbai Batyr st., Business Center “Premium”, 7th floor, office 72, Almaty, Kazakhstan

Contact Number: +7 727 349 50 71

Office Hours: Monday – Friday : 8:00 am – 8:00 pm Saturday – Sunday : 9:00 am – 5:30 pm

Airport Map & Contact Details

Almaty International Airport,
Mailin St 2, Almaty 050039, Kazakhstan

Phone Number: +77272703333

Head Office Contact Details

If you want to ask about your upcoming trip, change your flight details, or ask questions in person, KLM Airlines offers several ways to contact them. A dedicated section provides all the contact details, addresses, and other information, making it convenient for you to contact them quickly.

HQ LocationKLM Royal Dutch Airlines
P.O. Box 7700
1117 ZL Schiphol
The Netherlands
Head Office Number+31 20 474 7747/+31 (0)20 – 649 9123/+31 20 – 545 9723
Operating Hours24×7
Official website:https://www.klm.co.in/
Online Check-In:https://www.klm.nl/en/check-in
Flight Status:https://www.klm.nl/en/flight-status
Manage Booking:https://www.klm.co.in/information/manage-booking

Aircrafts Fleet In Service

Size Of Fleet-117

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 747-400
  • Boeing 747-400M
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 747-400ERF

Services To Make Your Flight Smooth

Regarding the services or amenities, KLM Airlines has a lot to offer. They make your flying experience enjoyable and convenient. Below are the facilities mentioned:

  • Booking Flights– You can easily book your flights and manage your reservations directly on KLM Airlines’ official website. You can upgrade your cabin class, choose your seats, and even view or change your existing bookings.
  • Comfortable Cabins– Passengers can travel comfortably with their different cabin classes. Each class offers the best hospitality for an enjoyable trip.
  • Delicious Meals– The airline offers tasty meals onboard. Enjoy delicious Malaysian and international cuisines. The airline also takes care of passengers with special diets.
  • In-flight Entertainment– Make your flight time fly by with their movies, music, and TV shows collection. 
  • Wi-Fi- You can stay connected on select flights with their Wi-Fi service. It allows you to browse the internet, check emails, etc.
  • In-flight Shopping– You can purchase items onboard. Chcek out their special collection onboard and bring back unique items travel.
  • Easy Check-in– You can easily avoid the long lines at the airport and check-in. The airline offers convenient online and mobile check-in options. Simply check in from the comfort of your home or on the go, saving time at the airport.
  • On Priority Treatment- Enjoy faster check-in lines, priority boarding to get on the plane quicker, and baggage handling for a better experience. But it’s only available for Business and first-class passengers.
  • Special Assistance– KLM Airlines offers special assistance for passengers with disabilities or special needs. Their team ensures a comfortable and stress-free trip, providing everything, including wheelchair assistance.
  • Unaccompanied Minor Service– If you are traveling with young children, their unaccompanied minor service provides peace of mind. Their staff will care for your child throughout the trip, ensuring they arrive safely.
  • Frequent Flyer Program– This program offers frequent flyers the opportunity to enjoy its benefits. You earn Enrich miles on every flight, which you can redeem for future flights, upgrades, and much more.
  • Airport Lounge Access- Rest before your flight in the comfort of their Golden Lounge.  You get many complementary benefits like refreshments, seats & much more.
  • Baggage Allowance– Passengers can travel lighter and avoid excess baggage fees with the prepaid baggage option. 
  • In-Flight Amenities—The airline offers a variety of amenities onboard. On select flights, you can enjoy complimentary blankets, pillows, and headphones.

Allowance on Baggage

Oversize Baggage ChargesCabin BaggageSpecial Baggage
Checked BaggageRestricted BaggageCarry-On Baggage

Flights Issues Handled By KLM Airlines Are As Follows

The KLM offices handle many queries. You only need to contact them and tell them your concern, and the customer representative will devise a solution. The queries, handled by the office, are listed below:

Booking and Reservations
New Flight Ticket BookingFlight Ticket Cancellation and upgrades
Flight Ticket ReschedulingOnline Check-in Assistance
Travel Information and Services
Flight Information (Schedules, Delays)Baggage Allowance and Fees
Duty-Free Allowance RegulationsAirport Lounge Access and Information
Visa Information and RequirementsIn-Flight Meals
Airport Transfers Unaccompanied Minor Service
Pet Transport InformationGround Transportation
Enrich Frequent Flyer Program
Enrich Miles Balance and InquiryEarning Enrich Miles
Redeeming Enrich MilesTier Status Information and Benefits
In-Flight Experience
In-Flight Entertainment OptionsIn-Flight WiFi Availability 
WiFi ChargesSpecial Needs Assistance on Board
Other Queries
Missing Luggage AssistanceImmigration & Customs Clearance Process
Airport Facilities and AmenitiesCorporate Travel Programs
Travel Insurance InformationComplaint & Feedback Handling
Lost and Found at the AirportTravel Document Verification
Meet & Greet Services at the AirportInformation on Destinations & Routes

Frequently Asked Questions

Here are all the questions that you might have. We have answered them so that you won’t have any stress about your trip.

What are the contact details for the KLM Airlines Head Office?

You can reach the Head Office by calling their phone number (+31 20 474 7747/+31 (0)20 – 649 9123/+31 20 – 545 9723).

What are the opening hours of the Almaty Office of KLM Airlines?

The KLM Airlines Office is open from Monday – Friday : 8:00 am – 8:00 pm Saturday – Sunday : 9:00 am – 5:30 pm. 

Can I pay for my KLM Airlines flight at their office?

Yes, you can pay for your flight at their office using a credit card, debit card, or cash.

What happens if I lose my KLM ticket?

If you lose your ticket, contact the office as soon as possible. They can help you reissue your ticket or arrange for a new one.

Can I get a refund for my flight at the Office of KLM Airlines?

You can get a refund for your flight at the office. However, it depends on the situation, as refunds are associated with regulations. 

How can I do a check-in online for my KLM flight?

You can check in for your flight online through the airline’s official website or mobile app. Online check-in is available from 24 hours to up to 2 hours before your flight.

KLM Airlines Offices Other Locations

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