Many travelers face hassle due to a lack of information about their flight. To prevent that from happening, it is very important to stay ahead with all the information. For that, you must contact the Air China Shanghai Office in China. They will provide all the answers you need. In this blog, we have mentioned all the details you need about this office to make things easier for you. We’ll cover everything you need to know, from their contact information like phone number, address, and email address to the various mediums available to reach them, such as phone calls, in-person visits, or online inquiries.
Not only this, but we’ll also get into the services offered by this office. Whether you have questions about flight changes, baggage allowances, or check-in procedures or need assistance with special needs, this office is there to help. By the end of this blog, you’ll get all the information you need and can easily connect with the office and get your answers.
About Airlines Air China Shanghai Office
To reach the Air China Shanghai Office in China, we’ve got you covered. We’ve curated a table with all their contact details, including phone number, address, and email address. This way, you can get in touch with them quickly and easily for any questions you might have.
Address: No.199, YingBin San Rd, HongQiao International Airport, Shanghai
Contact Number: 56223522845
Email ID: reservacargasky@skyairline.com
Working Hours: Every day – 24hr
Airport Information
Shanghai Pudong International Airport
4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
Airport Phone Number: +862196990
Map
Air China Head Office Details
While the Shanghai office of the Air China can handle most of your questions for complicated issues, the airline’s headquarters team is also available to offer more support. We’ve included their contact details below for your reference.
Address: Air China Jingxin Mansion A-2, Dongsanhuan Bei Road Beijing 100027 P.R.China
Contact Number: 95583 (Service and Sale Hotline) 4008 100 999
Official Email Id: customer_relations@airchina.com
Official Website:- https://www.airchina.us/
Online Check-in: https://www.airchina.us/us/gb/booking/online-check-in
Check Flight Status Here: https://www.airchina.us/us/gb/info/flight-status/
Baggage Services Information
Phone Numbers:- 1 (800) 882-8122
Types of Planes / Air Craft Available
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
- Comac C919 (to be announced)
Facilities Provided By Airlines Onboard
It focuses on offering the best facilities to the travelers onboard. Check out all the amenities they offer on the flight to make your experience even better:
- Comfort
- Blankets & Pillows– It provides complimentary blankets and pillows for all cabin passengers.
- Headrests & Footrests– The Air China offers adjustable headrests and footrests in their cabin classes.
- Eye Masks & Earplugs– They even offer complimentary eye masks and earplugs on long-haul flights or as part of amenity kits.
- Entertainment
- In-flight entertainment system– It’s in-flight entertainment system offers a variety of movies, TV shows, music, and games.
- Audio amenities– They even offer a selection of audio channels with music, podcasts, and audiobooks.
- Seatback games– You will get a variety of seatback games on their flights.
- Food & Beverage
- Meals and Snacks– If you’re in economy class, you’ll receive one or two meals on long-haul flights and snacks on short-haul flights. Business and First Class passengers receive complimentary meals and snacks throughout the flight.
- Complimentary beverages– It offers complimentary beverages such as water, soft drinks, coffee, and tea to all passengers in all cabins.
- Alcoholic beverages– You will get a selection of alcoholic drinks for purchase on their flights.
- Other Facilities
- Wi-Fi access– It offers Wi-Fi access on its flights but might also have to pay the fee.
- USB charging ports– Air China offers USB charging ports at each seat.
- Amenity kits– Get amenity kits containing essential travel items such as toothpaste, toothbrush, eye mask, earplugs, and lotion in premium cabins
Methods To Get In Touch With Office
When contacting the office, you will have many options to choose from, depending on your comfort. Have a look at the different methods to contact the Air China Shanghai Office below:
- Phone—This can be the fastest way for urgent matters, but wait times can be long. Contact them at the phone number listed above in this article.
- Social Media—They’re on Facebook, etc. If you fail to call them, you can use this method to contact them.
- Email– This might be slower, but it allows you to outline your request clearly.
- Live Chat– You will even get an option to live on their website for real-time assistance.
- Airport Help Desk– If you’re already at the airport, visit the airline’s help desk for in-person assistance.
Common Inquiries Managed By The Air China Office in Shanghai, China
If you have any queries and need help addressing them quickly, you can check out the table curated below to make it easier for you to address what issues you have to get quicker help.
Flight Booking and Reservations | Airport Information and Transportation |
Flight Status and Tracking | Travel Insurance Options |
Online Check-In and Manage My Booking | Online Shopping and Duty-Free Pre-Orders |
Baggage Allowance and Fees | In-Flight Entertainment Options |
In-flight services and Amenities | Feedback and Compliments |
Travel Requirements and Documentation | Destination Guides |
Flight Change and Cancellation Policies | Airline News and Updates |
Frequent Flyer Programs and Benefits | Careers at the Airline |
Contact Information and Customer Support | Airline Lounges and Access Information |
Lost and Found Items | Travel Vouchers and Gift Certificates |
Seat Selection and Upgrades | Travel Taxes and Fees Explained |
Special Services for Disabled | Accessibility Features on Board |
Unaccompanied Minors Policy | Meet-and-Greet Services |
Pet Travel Information | Delayed or Cancelled Flight Compensation |
Group Travel Options | Travel Insurance Claim Process |
Air China Offices Other Locations
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- Air China Athens Office in Greece
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- Air China Lhasa Office in China
- Air China Jakarta Office in Indonesia
- Air China Chaoyang Office in China
- Air China Berlin Office in Germany
- Air China Panama Office
- Air China Honolulu Office in USA
- Air China Hong Kong Office
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- Air China Newark Office in USA
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- Air China Irkutsk Office in Russia
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- Air China Daegu Office in South Korea
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- Air China Shantou Office in China
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- Air China Dazhou Office in China
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- Air China Lanzhou Office in China
- Air China Ho Chi Minh Office in Vietnam
- Air China Qamdo Office in China
- Air China Stockholm Office in Sweden
- Air China Phnom Penh Office in Cambodia
- Air China Kuwait Office
- Air China Karamay Office in China
- Air China Ordos Office in China
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- Air China Munich Office in Germany
- Air China Macau Office
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- Air China Nha Trang Office in Vietnam
- Air China Siem Reap Office in Cambodia
- Air China New York Office in USA
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- Air China Osaka Office in Japan
- Air China Changsha Office in China
- Air China Shiyan Office in China
- Air China Lijiang Office in China
- Air China Rome Office in Italy
- Air China Nagoya Office in Japan
- Air China Fukuoka Office in Japan
- Air China Surat Thani Office in Thailand
- Air China Saint Petersburg Office in Russia
- Air China Mandalay Office in Myanmar
- Air China Liupanshui Office in China
- Air China Astana Office in Kazakhstan
- Air China Havana Office in Cuba
- Air China Naha Office in Japan
- Air China Sapporo Office in Japan
- Air China Singapore Office
- Air China Korla Office in China
- Air China Manila Office in Philippines
- Air China Budapest Office in Hungary
- Air China Cairo Office in Egypt
- Air China Nanchang Office in China
- Air China Kathmandu Office in Nepal
- Air China Paris Office in France
- Air China Busan Office in South Korea
- Air China Liuzhou Office in China
- Air China Belgrade Office in Serbia
- Air China Nanjing Office in China
- Air China Huizhou Office in China
- Air China Copenhagen Office in Denmark
- Air China Dunhuang Office in China
- Air China Bangkok Office in Thailand
- Air China Omsk Office in Russia