Air China Shanghai Office in China

Many travelers face hassle due to a lack of information about their flight. To prevent that from happening, it is very important to stay ahead with all the information. For that, you must contact the Air China Shanghai Office in China. They will provide all the answers you need. In this blog, we have mentioned all the details you need about this office to make things easier for you. We’ll cover everything you need to know, from their contact information like phone number, address, and email address to the various mediums available to reach them, such as phone calls, in-person visits, or online inquiries.

Not only this, but we’ll also get into the services offered by this office. Whether you have questions about flight changes, baggage allowances, or check-in procedures or need assistance with special needs, this office is there to help. By the end of this blog, you’ll get all the information you need and can easily connect with the office and get your answers.

About Airlines Air China Shanghai Office

To reach the Air China Shanghai Office in China, we’ve got you covered.  We’ve curated a table with all their contact details, including phone number, address, and email address. This way, you can get in touch with them quickly and easily for any questions you might have.

Address: No.199, YingBin San Rd, HongQiao International Airport, Shanghai

Contact Number: 56223522845

Email ID: reservacargasky@skyairline.com

Working Hours: Every day – 24hr

Airport Information

Shanghai Pudong International Airport
4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China

Airport Phone Number: +862196990

Map

Air China Head Office Details

While the Shanghai office of the Air China can handle most of your questions for complicated issues, the airline’s headquarters team is also available to offer more support.  We’ve included their contact details below for your reference.

Address: Air China Jingxin Mansion A-2, Dongsanhuan Bei Road Beijing 100027 P.R.China

Contact Number: 95583 (Service and Sale Hotline) 4008 100 999

Official Email Id: customer_relations@airchina.com

Official Website:- https://www.airchina.us/

Online Check-in: https://www.airchina.us/us/gb/booking/online-check-in

Check Flight Status Here: https://www.airchina.us/us/gb/info/flight-status/

Baggage Services Information

Phone Numbers:- 1 (800) 882-8122

Types of Planes / Air Craft Available

• Airbus A319-100
• Airbus A320-200 (Deliveries from 2014)
• Airbus A320neo (Deliveries until 2020)
• Airbus A321-200
• Airbus A330-200
• Airbus A330-300
• Airbus A350-900
• Boeing 737-700
• Boeing 737-800
• Boeing 747-400
• Boeing 747-8I
• Boeing 777-200
• Boeing 777-300ER
• Boeing 787-9 (Deliveries from May 2016)
• Comac C919 (to be announced)

Facilities Provided By Airlines Onboard

It focuses on offering the best facilities to the travelers onboard. Check out all the amenities they offer on the flight to make your experience even better:

• Comfort

1. Blankets & Pillows– It provides complimentary blankets and pillows for all cabin passengers.
2. Headrests & Footrests– The Air China offers adjustable headrests and footrests in their cabin classes.
3. Eye Masks & Earplugs–  They even offer complimentary eye masks and earplugs on long-haul flights or as part of amenity kits.

• Entertainment

1. In-flight entertainment system– It’s in-flight entertainment system offers a variety of movies, TV shows, music, and games. 
2. Audio amenities– They even offer a selection of audio channels with music, podcasts, and audiobooks.
3. Seatback games– You will get a variety of seatback games on their flights.

• Food & Beverage

1. Meals and Snacks– If you’re in economy class, you’ll receive one or two meals on long-haul flights and snacks on short-haul flights. Business and First Class passengers receive complimentary meals and snacks throughout the flight.
2. Complimentary beverages– It offers complimentary beverages such as water, soft drinks, coffee, and tea to all passengers in all cabins.
3. Alcoholic beverages– You will get a selection of alcoholic drinks for purchase on their flights.

• Other Facilities

1. Wi-Fi access– It offers Wi-Fi access on its flights but might also have to pay the fee.
2. USB charging ports– Air China offers USB charging ports at each seat.
3. Amenity kits– Get amenity kits containing essential travel items such as toothpaste, toothbrush, eye mask, earplugs, and lotion in premium cabins 

Methods To Get In Touch With Office

When contacting the office, you will have many options to choose from, depending on your comfort. Have a look at the different methods to contact the Air China Shanghai Office below:

• Phone—This can be the fastest way for urgent matters, but wait times can be long. Contact them at the phone number listed above in this article.
• Social Media—They’re on Facebook, etc. If you fail to call them, you can use this method to contact them.
• Email– This might be slower, but it allows you to outline your request clearly.
• Live Chat– You will even get an option to live on their website for real-time assistance.
• Airport Help Desk– If you’re already at the airport, visit the airline’s help desk for in-person assistance.

Common Inquiries Managed By The Air China Office in Shanghai, China

If you have any queries and need help addressing them quickly, you can check out the table curated below to make it easier for you to address what issues you have to get quicker help. 

Flight Booking and Reservations	Airport Information and Transportation
Flight Status and Tracking	Travel Insurance Options
Online Check-In and Manage My Booking	Online Shopping and Duty-Free Pre-Orders
Baggage Allowance and Fees	In-Flight Entertainment Options
In-flight services and Amenities	Feedback and Compliments
Travel Requirements and Documentation	Destination Guides
Flight Change and Cancellation Policies	Airline News and Updates
Frequent Flyer Programs and Benefits	Careers at the Airline
Contact Information and Customer Support	Airline Lounges and Access Information
Lost and Found Items	Travel Vouchers and Gift Certificates
Seat Selection and Upgrades	Travel Taxes and Fees Explained
Special Services for Disabled	Accessibility Features on Board
Unaccompanied Minors Policy	Meet-and-Greet Services
Pet Travel Information	Delayed or Cancelled Flight Compensation
Group Travel Options	Travel Insurance Claim Process