Air China Astana Office in Kazakhstan

Air China Astana Office in Kazakhstan

Have you thought about going on your next travel but still lack proper preparations? Well, worry not. With the Air China Astana Office in Kazakhstan, you can surely arrange things better than you would do yourself. 

The Astana office representatives are very supportive and will assist you until the end of your travel. Just by contacting them, you will learn about numerous flight procedures, such as check-in, baggage allowance, security procedures, and more. Keep reading to learn more details about things that will be crucial for your journey. 

How to Connect with Air China Astana Office?

Want to be a smart traveler? Then, you must make sure that you have all the details of the Astana office of Air China. Many people do not carry such important data, and when they face any trouble or have any queries, they have no one to talk to. So, set yourself apart from them and ensure you reach out to the airlines when you need assistance using the details below.

Address: Astana, Kazakhstan


Contact Number: +7 702 702 01 48

Working Hours: Everyday- 24 Hrs

Airport Contact Details & Map

Nursultan Nazarbayev International Airport,
Qabanbay Batyr Ave, 020000, Kazakhstan

Phone Number: +7 7172 70 29 99

Air China Head Office Address & Contact Details

Address: Air China Jingxin Mansion A-2, Dongsanhuan Bei Road Beijing 100027 P.R.China

Contact Number: 95583 (Service and Sale Hotline) 4008 100 999

Official Email Id:

Official Website:-

Online Check-in

Check Flight Status Here

Resolve your Queries!

The Air China Astana Office in Kazakhstan is a perfect place to answer all your travel-related questions. Whether you have questions about flight procedures or even a small inquiry, the office representatives will surely offer the best solutions.

Book your Tickets 

If booking your tickets is a big task for you, then worry not. Just connect with the Air China regional office in the Astana and let the officials know about your problem. They will surely assist you in booking your flight tickets, along with informing you about the best deals and offers available. You can get to know about the services inside each cabin and then decide which one to choose for your upcoming journey.

Learn about Extra Baggage Allowance

You must be well aware that an air journey requires you to carry a certain weight, but if you do want to bring some extra luggage, you can do so. But before that, ensure you ask for all the details from the Astana office staff, who will inform you about how much extra baggage you can take with you and the additional charges that have to be paid. Also, enlighten yourself about the stuff you can or can not carry onboard. 

Travel with your Furry friend

A lot of passengers wish to travel with their pet animals but lack the knowledge about it. If you are also one of them, reach out to the local office of the Air China and seek their guidance. The staff members will ensure you are well informed about the policies related to pet travel, such as whether you can carry your pet inside the cabin or will have to travel in the cargo, along with important documents needed. 

Inquire about Special Assistance

If you are traveling with a disabled person, an elderly person, or someone with medical issues, you know you need extra care and guidance. In such cases, it is always beneficial to contact the local Air China office in the Astana and get solutions to your queries. Make sure you reach out to them days before your journey starts so that you get enough time to prepare for your travel with those who need excess attention. 

Baggage Services Information

Phone Numbers:- 1 (800) 882-8122

Types of Planes / Air Craft Available

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)

Additional Facilities at the Air China Astana Office in Kazakhstan

Along with the above-discussed services, the Astana office offers a lot of additional facilities that passengers must be aware of. Keep reading to know what they are. 

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi


We hope you have all the details about the Air China Office in Astana, Kazakhstan. If you require further information, you can contact the local office staff directly, who will surely provide the best guidance. Be sure to reach out to them during operating hours.  

People May Also Ask!

Where is the head office of Air China located?

The Head Office of China is located Air China near Jingxin Mansion A-2, Dongsanhuan Bei Road Beijing 100027 P.R.China,

Does the Air China Astana Office provide Medical assistance for travelers?

Yes, the Air China Astana Office provide Medical assistance for travelers.

What is the customer service number of Air China in the Astana name?

To contact the Astana office of the Air China is +7 702 702 01 48 and resolve your queries. 

Is it worth connecting with the Air China Astana Office in Kazakhstan?

Indeed. The guidance you will receive from the office representatives will ensure you gain clarity about your travel, giving you a wonderful experience. 

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