Traveling with Air China will surely be a wonderful experience, but you must know how exactly to achieve it. If you are starting your journey from Colombo, here is everything you need to know.
The manual below will educate you about the facilities at the Air China Colombo Office in Sri Lanka. Clear your doubts by communicating with the staff via phone, text, email, or the official website or simply visiting the office if you live near it. Make sure to read until the end to know how you can accomplish a perfect trip.
Air China Colombo Office Address & Contact Details
Below are the details of Air China’ office in the Colombo that will be beneficial for your journey. Inquire about your concerns with the office’s staff members, who will offer the best guidance in every step of your travel. You can also get in touch with them even before your trip begins.
Address: 5th Floor Jetwing House I 46/26, Navam Mawatha Colombo 02
Contact Number: +86 1061462560
Working Hours: Everyday- 24 Hrs
Airport Contact Details & Map Location
Bandaranaike International Airport
Katunayake, Sri Lanka
Airport Contact Number: +94112264444
Head Office Detail Info of Air China
Along with having the Colombo office details, one must also keep the headquarters information of their airlines. If you are not able to connect with your regional workplace, you can contact Air China’ head office and clear your doubts.
Address: Air China Jingxin Mansion A-2, Dongsanhuan Bei Road Beijing 100027 P.R.China
Contact Number: 95583 (Service and Sale Hotline) 4008 100 999
Official Email Id: customer_relations@airchina.com
Official Website:- https://www.airchina.us/
Online Check-in: https://www.airchina.us/us/gb/booking/online-check-in
Check Flight Status Here: https://www.airchina.us/us/gb/info/flight-status/
Baggage Services Information
Phone Numbers:- 1 (800) 882-8122
Types of Planes / Air Craft Available
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
- Comac C919 (to be announced)
Assistance Offered at Colombo Office of Air China
A lot of people have no idea what inquiries they can bring to the Colombo office. Worry not. Below is detailed information about all the things you can get guidance in, so the next time you go on your travel, you will not hesitate to communicate with the staff.
Flight Ticket Booking | In-Flight Meals | Visa Information |
Baggage Allowance | Delayed Flights | Lounge Program |
Unaccompanied Minor | Corporate Reward Program | Travel Insurance |
Flight Information | Economy Class Services | HawaiianMiles® |
Airport Lounges | In-Flight Duty Free Items | Transit Information |
Airport Counter Check-in | Airport Facilities | Seats Enquiries and Selection |
Duty Free Allowance | In-Flight Entertainment | Receipts and Refunds |
Self Service Kiosk Check-in | Animals and Pets | Visa on Arrival |
Flight Ticket Cancellation | Airport Wifi | Airport Transportation |
Web / Mobile App Check-in | Missing Luggage | Sports Equipment |
Flight Ticket Rescheduling | In-Flight Wifi | Airport Transfers |
Experience Seamless Check-in
Have you never experienced a smooth check-in? If so, you need to connect with the Air China officials at Colombo, who will offer you the best advice on completing your check-in without any trouble. Skip the long queues at the airport and learn about the online process, which can be done at home.
Learn about your Travel Documents
Going on a journey without proper knowledge about important documents to carry can create issues. As a result, you might have to cancel your trip. That is why it becomes important to contact the local office of the Air China and learn about all the essential papers you must carry with you along with your visa and passport.
Discover the Baggage Policies
Before you pack your bags, speak with the Air China Colombo office representative and find out the correct information about your luggage. The staff will surely enlighten you about the weight and dimensions of your bags and inform you about items that are restricted to carry inside the flight.
Upgrade your Cabin Class
Did you book economy-class tickets but wish to upgrade to business class? You will be happy to learn that you can do it very easily. Visit the official website of the Air China and finish the process. Those who can not do so must bring their problem to the Colombo office, where they will be assisted thoroughly.
In a Nutshell
Witness the joy of travel with the best guidance of the Air China Colombo Office in Sri Lanka. You will surely get all the solutions to your problems, giving you clarity for your journey ahead. For a better conversation, reach out to the office during business hours.
People May Also Ask
The Baggage policy of Air China includes one free carry-on luggage and one personal item. It also depends upon the class and tickets your travelling though and if you are taking extra luggage you need to pay extra amount for it.
Yes Air China gives refunds on canceled tickets as its depend upon the fare rules and the ticket class you were travelling for.
Sure. The office members are well-trained and have years of experience and will guide you through every step of your journey
Yes you can re-book your cancel ticket on Air China as its depend upon the policy and regulation availability. The fee of re-booking depends upon the timing and fare rules.
The phone number for Air China is +86 1061462560.
Air China Offices Other Locations
- Air China Bucharest Office in Romania
- Air China Daegu Office in South Korea
- Air China Berlin Office in Germany
- Air China Changchun Office in China
- Air China Chaoyang Office in China
- Air China Chita Office in Russia
- Air China Dhaka Office in Bangladesh
- Air China Bangkok Office in Thailand
- Air China Changzhi Office in China
- Air China Copenhagen Office in Denmark
- Air China Chengdu Office in China
- Air China Daocheng Office in China
- Air China Busan Office in South Korea
- Air China Budapest Office in Hungary
- Air China Aksu Office in China
- Air China Athens Office in Greece
- Air China Astana Office in Kazakhstan
- Air China Changde Office in China
- Air China Cairo Office in Egypt
- Air China Bayannur Office in China
- Air China Dandong Office in China
- Air China Almaty Office in Kazakhstan
- Air China Chiang Mai Office in Thailand
- Air China Datong Office in China
- Air China Changsha Office in China
- Air China Belgrade Office in Serbia
- Air China Beijing Office in China
- Air China Changzhou Office in China
- Air China Auckland Office in New Zealand
- Air China Brisbane Office in Australia
- Air China Dalian Office in China
- Air China Addis Ababa Office in Ethiopia
- Air China Barcelona Office in Spain
- Air China Baotou Office in China
- Air China Chongqing Office in China
- Air China Chifeng Office in China
- Air China Dazhou Office in China
- Air China Dubai Office in UAE