Air China Colombo Office in Sri Lanka

Traveling with Air China will surely be a wonderful experience, but you must know how exactly to achieve it. If you are starting your journey from Colombo, here is everything you need to know. 

The manual below will educate you about the facilities at the Air China Colombo Office in Sri Lanka. Clear your doubts by communicating with the staff via phone, text, email, or the official website or simply visiting the office if you live near it. Make sure to read until the end to know how you can accomplish a perfect trip.

Air China Colombo Office Address & Contact Details 

Below are the details of Air China’ office in the Colombo that will be beneficial for your journey. Inquire about your concerns with the office’s staff members, who will offer the best guidance in every step of your travel. You can also get in touch with them even before your trip begins. 

Address: 5th Floor Jetwing House I 46/26, Navam Mawatha Colombo 02

Contact Number: +86 1061462560

Working Hours: Everyday- 24 Hrs

Airport Contact Details & Map Location

Bandaranaike International Airport
Katunayake, Sri Lanka

Airport Contact Number: +94112264444

Head Office Detail Info of Air China

Along with having the Colombo office details, one must also keep the headquarters information of their airlines. If you are not able to connect with your regional workplace, you can contact Air China’ head office and clear your doubts. 

Address: Air China Jingxin Mansion A-2, Dongsanhuan Bei Road Beijing 100027 P.R.China

Contact Number: 95583 (Service and Sale Hotline) 4008 100 999

Official Email Id: customer_relations@airchina.com

Official Website:- https://www.airchina.us/

Online Check-in: https://www.airchina.us/us/gb/booking/online-check-in

Check Flight Status Here: https://www.airchina.us/us/gb/info/flight-status/

Baggage Services Information

Phone Numbers:- 1 (800) 882-8122

Types of Planes / Air Craft Available

• Airbus A319-100
• Airbus A320-200 (Deliveries from 2014)
• Airbus A320neo (Deliveries until 2020)
• Airbus A321-200
• Airbus A330-200
• Airbus A330-300
• Airbus A350-900
• Boeing 737-700
• Boeing 737-800
• Boeing 747-400
• Boeing 747-8I
• Boeing 777-200
• Boeing 777-300ER
• Boeing 787-9 (Deliveries from May 2016)
• Comac C919 (to be announced)

Assistance Offered at Colombo Office of Air China

A lot of people have no idea what inquiries they can bring to the Colombo office. Worry not. Below is detailed information about all the things you can get guidance in, so the next time you go on your travel, you will not hesitate to communicate with the staff.

Flight Ticket Booking	In-Flight Meals	Visa Information
Baggage Allowance	Delayed Flights	Lounge Program
Unaccompanied Minor	Corporate Reward Program	Travel Insurance
Flight Information	Economy Class Services	HawaiianMiles®
Airport Lounges	In-Flight Duty Free Items	Transit Information
Airport Counter Check-in	Airport Facilities	Seats Enquiries and Selection
Duty Free Allowance	In-Flight Entertainment	Receipts and Refunds
Self Service Kiosk Check-in	Animals and Pets	Visa on Arrival
Flight Ticket Cancellation	Airport Wifi	Airport Transportation
Web / Mobile App Check-in	Missing Luggage	Sports Equipment
Flight Ticket Rescheduling	In-Flight Wifi	Airport Transfers

Experience Seamless Check-in

Have you never experienced a smooth check-in? If so, you need to connect with the Air China officials at Colombo, who will offer you the best advice on completing your check-in without any trouble. Skip the long queues at the airport and learn about the online process, which can be done at home. 

Learn about your Travel Documents

Going on a journey without proper knowledge about important documents to carry can create issues. As a result, you might have to cancel your trip. That is why it becomes important to contact the local office of the Air China and learn about all the essential papers you must carry with you along with your visa and passport. 

Discover the Baggage Policies 

Before you pack your bags, speak with the Air China Colombo office representative and find out the correct information about your luggage. The staff will surely enlighten you about the weight and dimensions of your bags and inform you about items that are restricted to carry inside the flight. 

Upgrade your Cabin Class

Did you book economy-class tickets but wish to upgrade to business class? You will be happy to learn that you can do it very easily. Visit the official website of the Air China and finish the process. Those who can not do so must bring their problem to the Colombo office, where they will be assisted thoroughly. 

In a Nutshell

Witness the joy of travel with the best guidance of the Air China Colombo Office in Sri Lanka. You will surely get all the solutions to your problems, giving you clarity for your journey ahead. For a better conversation, reach out to the office during business hours. 

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