Millions of thoughts get in the way and lead your path to your destination when you keep the information as an option instead of making it the priority. Do you think it should be done? Well, no, right! If you feel that the information must be the base of the planned itinerary, then the Lion Air Mataram office in Indonesia is not so far from your reach. From check-in counters allowing us to proceed further, to heading towards a peaceful and safe climax along with our bags, for every step, you will get assistance from the staff.
Lion Air Mataram Office Address Details
You can address your issues at the Mataram office of Lion Air and have a session with the staff to figure out the root of the issue so that you can work on it on time. The visit to the office should be during operating hours so that you can understand things properly without letting others compromise your schedule and system.
Below are all the details, which you can review thoroughly for reference:
- Address: Mataram, Indonesia
- Contact Number: (+62)811-193-80888
- Working Hours: Every day – 24hrs
Airport Contact Information
Lombok International Airport
Jl. Bypass BIL – Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia
Map
Head Office Contact Details
If you think you haven’t got the solution to your queries yet and are ready to connect with the helpers, then the head office of Lion Air must be on the list of those places that you are going to visit on an early basis. If you think that visiting there is not possible, then you can connect them online too. To do so, have a look at all the details mentioned below.
- Head Office Address: Lion Air Tower, Jl. GajahMada No. 7,, Jakarta Pusat, 10130, Indonesia
- Tel Number: (+62)811-193-80888, +62 21 6379 8000
- Official Email ID: customercare@lionair.co.id
- Operating Hours: Mon-Fri: 9 am-5 pm, Sun-Sat: 24hrs
- Number Of Working Days: 7 Days a week
- Official website: https://www.lionair.co.id/
- Online Check-in: https://www.lionair.co.id/en/manage-booking/web-check-in
- Baggage Inquiries: https://www.lionair.co.id/en/manage-booking/prepaid-baggage
Baggage Allowance
Oversize baggage charges | View Airlines Hand | Checked baggage |
Excess baggage charges | Cabin baggage | Overweight baggage charges |
Want To Conquer Comfort? Get Services!
If you are ready to take off with Lion Air, then do not miss out on their assistance and services. They assist millions of passengers with their top-notch and tailored services, and this is what makes them stand out of the crowd. Some of the best services of the airline have been elaborated below.
- Reserve Flight Seat
If you have made plans to travel worldwide, then you can reserve your seat with the help of the Mataram office staff. You can ask them about the formalities that are important to be completed on time. You can also ask them for other things that can minimize the price of your flight ticket.
- Share Flight Seat With Your Pet
We know that you love your pet’s cozy company and want to bring it with you on your next departure. You can speak with the office staff about how to have it and what the guidelines are for bringing it without making a mess. From the menu to the kennel, ask anything from the staff.
- Get Updates On Your Flight
The Mataram office can help you get updates on your flight, such as departure, arrival, schedule, delays, etc. This will help you stay up-to-date and avoid undesired situations like missing a flight, disturbing your schedule, rebooking, and much more.
- Know How To Pack Your Bag
A Lot of passengers don’t pay attention to knowing what the checked baggage allowance and carry-on baggage allowance are. This upsets them and forces them to leave their bags on the ground before departure. It is because they were not able to differentiate what should be inside the flight from what should be outside.
- Limited Mobility
If you need special assistance for your friend or loved one who has limited mobility, you can contact the Mataram office. You can ask them about the wheelchairs that are available for disabled passengers. The staff will let you know how to get them on time and provide a hassle-free journey for him or her.
Types of Planes/Aircraft
- Airbus A310-300
- Airbus A330-300
- Boeing 737-900
- Boeing 737 MAX 9
- Boeing 747-400
- McDonnell Douglas MD-82
- Boeing 737-200
- Boeing 737-400
- Boeing 737-300
- Boeing 737-800
- Boeing 737 MAX 8
- McDonnell Douglas MD-83
People May Also Ask!
The contact number of the Mataram office are (+62)811-193-80888.
The official Email ID of the head office is customercare@lionair.co.id.
You can visit the office during Mon-Fri: 9 am-5 pm, Sun-Sat: 24hrs to get the solutions.
Yes, you can, as they run the office 24/7.
You can ask about the baggage allowance of the airline with the Mataram office staff.
Lion Air Offices Other Locations
- Lion Air Kuala Lumpur Office in Malaysia
- Lion Air Tarakan Office in Indonesia
- Lion Air Sorong Office in Indonesia
- Lion Air Ternate Office in Indonesia
- Lion Air Balikpapan Office in Indonesia
- Lion Air Surabaya Office in Indonesia
- Lion Air Manado Office in Indonesia
- Lion Air Batam Office in Indonesia
- Lion Air Merauke Office in Indonesia
- Lion Air Guangzhou Office in China
- Lion Air Denpasar Office in Indonesia
- Lion Air Labuan Bajo Office in Indonesia
- Lion Air Bandung Office in Indonesia
- Lion Air Bengkulu Office in Indonesia
- Lion Air Ambon Office in Indonesia
- Lion Air Timika Office in Indonesia
- Lion Air Jambi Office in Indonesia
- Lion Air Pontianak Office in Indonesia
- Lion Air Pekanbaru Office in Indonesia
- Lion Air Langgur Office in Indonesia
- Lion Air Yogyakarta Office in Indonesia
- Lion Air Palembang Office in Indonesia
- Lion Air Kendari Office in Indonesia
- Lion Air Makassar Office in Indonesia
- Lion Air Jayapura Office in Indonesia
- Lion Air Banjarmasin Office in Indonesia
- Lion Air Pangkal Pinang Office in Indonesia
- Lion Air Tanjung Pinang Office in Indonesia
- Lion Air Palu Office in Indonesia
- Lion Air Singapore Office
- Lion Air Bandar Lampung Office in Indonesia
- Lion Air Semarang Office in Indonesia
- Lion Air Berau Office in Indonesia
- Lion Air Penang Office in Malaysia
- Lion Air Medina Office in Saudi Arabia
- Lion Air Gorontalo Office in Indonesia
- Lion Air Malang Office in Indonesia
- Lion Air Banyuwangi Office in Indonesia
- Lion Air Samarinda Office in Indonesia
- Lion Air Medan Office in Indonesia
- Lion Air Wuhan Office in China
- Lion Air Tanjung Pandan Office in Indonesia
- Lion Air Biak Office in Indonesia
- Lion Air Banda Aceh Office in Indonesia
- Lion Air Palangkaraya Office in Indonesia
- Lion Air Surakarta Office in Indonesia
- Lion Air Manokwari Office in Indonesia
- Lion Air Jeddah Office in Saudi Arabia
- Lion Air Padang Office in Indonesia
- Lion Air Jakarta Office in Indonesia
- Lion Air Kupang Office in Indonesia
- Lion Air Sanya Office in China