Kraków

Wizz Air Krakow Office in Poland

If you are looking for some help while planning your trip from a Krakow in Wizz Air, their Krakow office in the Poland is your savior, helping you with all the queries. Their crew is there to answer all your questions, and they will guide you through the many services they offer. By contacting the Poland’s Wizz Air Gdansk office, you’ll understand their travel options.  

In the following article, we’ll explore all the contact details for getting in touch with the office and the services this airline offers. We will also let you know what queries are handled by the staff at the Wizz Air office, giving you a better idea of what you can expect. Usually, the queries include booking information, prices, visa information, and more. Read on to get all the information.

Wizz Air Krakow Office Information

Address: Krakow, Poland

Contact Number: 01-10-140174

Email ID: info@wizzair.com

Working Hours: Every day – 24hrs

Airport Contact Info with Map

John Paul II International Airport Kraków-Balice
Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland

Airport Phone Number: +48122955800

Wizz Air Headquarter Details

Those flying with Wizz Air and need to contact the airline before they arrive at the airport can quickly do so. Staying informed is essential; for that, Wizz Air ensures that passengers can quickly get in touch. You can contact them to change flights, ask questions, get trip updates, etc. you’ll find the airline’s contact information, such as their Krakow office Poland, phone number, email, and address.

Head Quarter AddressWizz Air Hungary Ltd. no. 6, Lechner Ödön fasor, Budapest, HU-1095, Hungary
Head Office Number+3690900555
Working Days7 Days a week
Operating Hours24 Hours
Emailinfo@wizzair.com
Official websitehttps://wizzair.com/en-gb/
Online Check-Inhttps://wizzair.com/en-gb/information-and-services/booking-information/check-in-and-boarding
Flight Statushttps://wizzair.com/en-gb/information-and-services/flight-status/current-flight-status#/
Baggage Inquirieshttps://wizzair.com/en-gb/information-and-services/travel-information/baggage

Types of Planes/Aircraft

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A321XLR
  • Airbus A330-200F

What facilities To Expect from Wizz Air?

Wizz Air has a lot to offer. The facilities include fast check-in, lounge, special assistance, food stops, lavatory, and much more mentioned below:

Before your flight
Online Booking & Check-inPassengers can book their flights and check in online, saving them time at the airport.
Seat selectionChoose your seat in advance so you can get the best option.
Flight status updatesGet flight status via their app or website.
Manage your bookingChange or update your flight details online.
Baggage allowance informationYou can quickly check how much luggage you can carry.
Online check-in for baggageBaggage check-in online is allowed in some airports.
At the Airport
Help for special needs passengers.This airline assists passengers with disabilities, including wheelchair service, etc.
Cedar MilesEarn miles on your flights, which you can redeem for future travel.
Airport loungesRest in the airport lounges before your flight.
Priority boarding for premium cabinsBusiness and first-class passengers get to board before other passengers.
Foreign currency exchangeIf you don’t have the currency of the country you’re flying to, get the notes exchanged at the airport.
Help desksGet assistance with any concerns you may have at the airport.
Onboard the Aircraft
Comfortable seatingAccording to your cabin class, you get a lot of seating options.
In-flight entertainmentEnjoy movies, TV shows, & music on your entertainment system.
Wi-FiStay in touch with your loved ones through Wi-Fi access in the terminal & onboard.
Meals and beveragesWizz Air offers meals and drinks to enjoy on your flight.
AmenitiesYou get other amenities like blankets, pillows, & headphones to make your flight more comfortable.
Personal Entertainment Systems If you are a business or first-class traveler, you get large touchscreens personally with various entertainment options.
USB charging portsCharge your devices during the flight 
Children’s amenitiesIt keeps kids entertained with activity packs and toys 
Dietary mealsRequest special meals as per your diet.
Other Facilities
Online travel guidesWith this, you get destination information and tips.
Lost and found Report lost items and track them.
Corporate travel solutionsWizz Air offers programs for businesses.
Pet transport service By knowing all the regulations, you can travel with your pet.
Unaccompanied minor serviceMake sure your child is safe during the flight with assistance.

Queries Handled By The Wizz Air Krakow Office

Get to know about all the queries handled by the airline. For a quick idea, the queries passengers usually ask from the office staff include booking details, flight change information, amenities offered, visa information, and much more. The inquiries traditionally managed by the airline’s office staff are mentioned below:

Flight Booking 

Here are the queries regarding booking, changes, etc mentioned below:

  • Booking new flight reservations
  • Changing existing flight reservations
  • Adding/removing passengers to a reservation
  • Selecting seats
  • Upgrading seats/cabins
  • Checking flight availability
  • Making group reservations
  • Issuing airline tickets
  • Replacing lost/damaged tickets
  • Re-issuing tickets due to flight changes

Check-In Details

Look at the inquiries managed by the airline below:

  • Flight schedules 
  • Fare inquiries and pricing information
  • Baggage allowance 
  • Excess baggage 
  • Pet policies
  • In-flight services 
  • Visa/immigration 
  • Airport information and transportation options
  • Online check-in assistance
  • Printing boarding passes
  • Checking in for flights
  • Checking baggage
  • Flight status updates 

Assistance For Travel 

Check out the queries handled below:

  • Travel Insurance 
  • Hotels and rental cars
  • Special assistance information
  • Unaccompanied minor travel arrangements
  • Connecting flights 
  • Refunds and flight credits
  • Stopovers

Additional Queries

All the other additional queries are here:

  • Unaccompanied baggage
  • Airport lounge access
  • Online account management
  • Upgrade 
  • Corporate travel programs
  • In-flight entertainment 
  • Seat selection for companions
  • Fare type and restriction explanations
  • Online check-in errors
  • Visa application guidance
  • Foreign currency exchange information
  • Lost and found item reporting
  • Feedback and complaints
  • Travel advice

Passenger Support

Check out the list below: 

  • Connecting flight information
  • Online baggage allowance calculator
  • Assistance for families with children
  • Requirements for traveling with medication
  • Delayed/lost baggage assistance

FAQ Section

Here are all the questions that you might have in mind with answers to not leave any doubt or concern in your mind:

Can I book flight through the Krakow Office?

Yes, you can usually book a flight through the Krakow Office. They can also assist you with making changes to existing reservations.

Do I need an appointment to visit the Krakow Office?

An appointment is usually not required, but it is generally recommended by the airline to make an appointment, especially if you have a time-consuming and more complex inquiry.

What services does the Krakow Office offer?

They offer various services, including flight booking and changes, visa, baggage allowance and fees, and more.

Can I pay for my flight at the Krakow Office?

Most offices accept various payment methods, including cash, credit, and debit cards. But you must always confirm the mode of payment by contacting the airline.

What if I lose my passport or travel documents?

The office can offer guidance if you need help finding your passport or travel documents. 

Does the Krakow Office offer any discounts or promotions?

Some offices may offer special deals or discounts on flights. You can inquire about these at the office or check the Wizz Air official website for current promotions.

How can I check the flight status for a Wizz Air flight?

You can check the flight status on the Wizz Air website or call the Krakow Office.

Wizz Air Offices Other Locations

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