Ethiopian Airlines Colombo Office in Sri Lanka

Stop standing in long queues at the airport for the boarding and check-in process and switch to the online world to make your travel journey much more convenient and hassle-free. Book your tickets online and complete the boarding process before entering the airport. It saves time, and you can relax at the airport lounges. Visit the official website to learn more about it and start your journey with complete ease. You can drop by the airline city office for details about other airline services and fix your travel-related queries.

You can contact Ethiopian Airlines officials to discuss your travel-related doubts and issues. The guide below lists contact information and toll-free numbers. Keep scrolling!

Ethiopian Airlines Colombo Office Address Details

VMS Aviation Air Services (Pvt) Ltd
No 91, 2nd Floor, Galle Road
Colombo 04
Sri Lanka.

Contact Number: +94 11 755 0714 / 0715 

Email: reservation@ethiopianairlines.com/ethiopiancmb@vmsaviation.com

Office Hours: 8:30 am to 5:30 pm (Monday – Friday)

Airport Map & Contact Details

Bandaranaike International Airport,
Katunayake, Sri Lanka

Phone Number: +94112264444

Head Quarter Contact Details

Ethiopian Airlines
Airport Enterprise Building
Ground Floor
Addis Ababa
Ethiopia

Contact Number: +251-11-517 8165 / 517 8529 / 517 8907 /517 8913 

Fax Number: +251-11-661 1474 

Email Id: CorporateCommunication@ethiopianairlines.com

Official website: https://www.ethiopianairlines.com/

Online Check-In: https://www.ethiopianairlines.com/aa/book/booking/web-check-in

Flight Status: https://www.ethiopianairlines.com/aa/book/booking/flight-status

Flight Schedule: https://www.ethiopianairlines.com/in/book/trip/flight-schedule

Shebamiles Loyalty Program: https://shebamiles.ethiopianairlines.com/

Baggage Allowance

Oversize Baggage Charges	Cabin Baggage	Special Baggage
Checked Baggage	Restricted Baggage	Carry-On Baggage

Operating Aircrafts Fleet

Fleet Size: 154 Aircraft

• Airbus A350-900XWB
• Boeing B787-8
• Boeing B787-9
• Boeing B777-300 ER
• Boeing B737-800
• Boeing B737 MAX
• Boeing B737-700NG
• Boeing B777-200LR
• Bombardier Q400

Flights Concerning Queries Handled By Ethiopian Airlines

Flight Ticket Booking and Cancellation	Ticket Rescheduling
Web / Online Check-in	Airport Counter Check-in
Kiosk Check-in	Airport and In-Flight Wifi
Unaccompanied Minor	Travel with Pets or Animals
Baggage Allowance	Duty-free Allowance
Flight Information	Airport Lounges
Visa-related Information	Pet Relief Area
Missing Luggage	Immigration Services
In-Flight Meals	In-Flight Entertainment

Remember to take all the allowed amenities on the flight you can’t travel without.

To avoid any last-minute airport confusion, you should thoroughly learn everything about the airline you’re traveling with. If you require any special assistance, including wheelchairs, unaccompanied minors, etc., inform the staff and airline in advance.